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Jotul North America fireplace insert -
Scan fireplace insert
Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.jotul.com and click on Consumer Bulletin for more information.
Recall Details
This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert.
|
Model Names |
Model Numbers |
Serial Numbers |
|
Jotul GI 450 DVII |
350860 |
30001 through 31056 |
|
Jotul GI 450 DV TSI |
350861 |
|
|
Scan 45i |
350862 |
1001 through 1182 |
|
Scan 45i TSI |
350866 |
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The mechanical internal locking plates can fail to align and allow unauthorized users to open the gun safes, posing a serious injury hazard and risk of death.
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
The recalled AirJet and HydroJet spa pumps can overheat causing the plastic housing to ignite, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
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