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Model and serial number located behind the mower seat
Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.
For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx
Recall Details
This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Exmark has received 18 reports of incidents. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The riding mower’s steering arm dampers can be installed incorrectly, which can result in an unexpected bouncing motion and loss of operator control, posing a crash hazard.
The fan wheel inside the backpack blower can break apart, posing a laceration hazard.
The rechargeable battery in the Electric Bug Zapper Racket, Fly Swatter, and Mosquito Swatter can catch fire when used for extended periods of time.
The recalled hoses can burst, posing an impact hazard and a risk of temporarily impaired hearing.
The main switch on the recalled chainsaws and pole saws can fail, allowing the saws to continue to run even after the switch is released, posing a laceration hazard.
The backrest fold mechanism can pinch consumers’ fingers, posing laceration and amputation hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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