Firm's phone number has changed.
Heat from the operating unit causes the plastic mounting screws to deform causing the unit to fall from the wall, posing a fall and fire hazard.
For additional information, contact SEI at (877) 858-4959 between 9 a.m. and 5 p.m. CT Monday through Friday or visit the firm's website at www.seidal.com/retrofit
Recall Details
This recall involves Colin Cowie dual-positioning, wood wall-mount, gel-fuel fireplace with item No. 955-074. The wooden wall mount fireplace has an espresso-colored finish with copper, silver or antique gold finished metal trim. It may be hung in a horizontal or vertical position. This recall involves units manufactured in July 2010. Lot number SEI/07/001 can be found on a label on the rear of the unit in the upper right hand corner when horizontal.
Consumers should immediately stop using the recalled product and call SEI for a corrective retro fit kit that will be sent free of charge.
SEI has received reports of 21 incidents of the product detaching from wall and falling, heat damage, and/or fire. Two reports of personal injuries, including a knee injury and broken toes.
Southern Enterprises Inc. (SEI), of Coppell, Texas
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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