Recall Details
| FOR IMMEDIATE RELEASE July 28, 2011 Release #11-288 |
Firm's Recall Hotline: (855) 652-9019 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 HC Media Contact: (613) 957-2983 |
Strollers Recalled by phil&teds USA Due to Risk of Injury from Brake Failure
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Explorer and Hammerhead Strollers
Units: Explorer: 7,400 in the U.S. and 1,900 in Canada; Hammerhead: 160 in the U.S. and 65 in Canada
Importer: phil&teds USA Inc, of Fort Collins, Colo.
Hazard: The brake mechanism on the strollers can fail, posing an injury hazard.
Incidents/Injuries: Eight incidents have been reported globally; none in North America. No injuries were reported.
Description: The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The Explorer has three wheels and the Hammerhead has four. Both have a cloth seat and canopy. Explorer strollers were sold in the following colors: black, apple green, navy, red/black and apple green/black. Hammerhead strollers were sold in black only. The phil&teds logo is located on the crotch piece of the harness on both models. The strollers have the text "phil&teds model EX explorer" or "phil&teds model HH hammerhead" printed on a sticker on the rear axle bar. The serial numbers run consecutively with the month and year followed by the unit number. Affected serial numbers: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind.
Sold by: Sold online at philandteds.com, pishposhbaby.com, and albeebaby.com; and at Babies R Us and specialty juvenile retailers in the United States and Canada from August 2010 through June 2011 for between $475 and $500.
Manufactured in: China
Remedy: Consumers should immediately stop using the product and contact phil&teds to arrange to receive a upgraded brake assembly. Explorer owners will receive a new frame fitted with an upgraded brake assembly. Consumers can perform an in-home swap out of the affected frame. Hammerhead owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds where the brake assembly will be replaced and the stroller returned.
Consumer Contact: For additional information in the U.S. and Canada, contact phil&teds USA toll free at (855) 652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday, or visit the company's website at www.philandteds.com/support


Explorer

Hammerhead

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