Skip to main content

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

  • Recalled Motorized Awning
  • Recalled Motorized Awning
  • Recalled Motor Head, Diameter 3.7 inches
  • Location of Recalled Motor Head
Name of Product:
Motorized Awnings
Hazard:

The awning motor’s power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

Remedy:
Replace
Recall Date:
November 19, 2010
Units:

About 4,600

Consumer Contact

For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com.

Recall Details

Description:

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. “Somfy” is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Remedy:

Consumers should immediately stop using recalled awning motors and the awning’s manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Incidents/Injuries:

None reported.

Sold At:
Awning dealers and retailers nationwide from December 2009 through September 2010.
Importer(s):

Somfy Systems Inc., of Dayton, N.J.

Manufactured In:
France
Recall number:
11-043

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product