The firm's recall hotline phone number has changed.
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Recall Details
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FOR IMMEDIATE RELEASE Revised January 13, 2015
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Firm's Recall Hotline: (866) 375-7994 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Six Tier Chrome Shelving Unit
Units: About 6,800
Manufacturer: King Long Metal Industrial Company, Ltd., of Trumbull, Conn.
Hazard: Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.
Incidents/Injuries: The firm has received one reported incident. No injuries reported.
Description: The six tier chrome shelving unit Model # 392360 can be identified by an NSF King Long Industrial imprint on the corner collar on the side.
Sold Exclusively at: Costco Wholesale Club locations nationwide from December 2009 through January 2010 for about $90.
Manufactured in: China
Remedy: Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.
Consumer Contact: For additional information, contact King Long Customer Service toll free at (866) 375-7994 between 9 a.m. and 5 p.m. ET Monday through Friday or send an e-mail to customerservicegsm@sbcglobal.net
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
