The firm's recall hotline phone number has changed.

April 1, 2010
Release #10-188        

Revised January 13, 2015


Firm's Recall Hotline: (866) 375-7994




WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Six Tier Chrome Shelving Unit

Units: About 6,800

Manufacturer: King Long Metal Industrial Company, Ltd., of Trumbull, Conn.

Hazard: Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.

Incidents/Injuries: The firm has received one reported incident. No injuries reported.

Description: The six tier chrome shelving unit Model # 392360 can be identified by an NSF King Long Industrial imprint on the corner collar on the side.

Sold Exclusively at: Costco Wholesale Club locations nationwide from December 2009 through January 2010 for about $90.

Manufactured in: China

Remedy: Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.

Consumer Contact: For additional information, contact King Long Customer Service toll free at (866) 375-7994 between 9 a.m. and 5 p.m. ET Monday through Friday or send an e-mail to

Picture of recalled chrome shelving

Detail of imprint on the corner collar