The firm's recall hotline phone number has changed.
FOR IMMEDIATE RELEASE
Revised January 13, 2015
|Firm's Recall Hotline: (866) 375-7994
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Six Tier Chrome Shelving Unit
Units: About 6,800
Manufacturer: King Long Metal Industrial Company, Ltd., of Trumbull, Conn.
Hazard: Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.
Incidents/Injuries: The firm has received one reported incident. No injuries reported.
Description: The six tier chrome shelving unit Model # 392360 can be identified by an NSF King Long Industrial imprint on the corner collar on the side.
Sold Exclusively at: Costco Wholesale Club locations nationwide from December 2009 through January 2010 for about $90.
Manufactured in: China
Remedy: Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.
Consumer Contact: For additional information, contact King Long Customer Service toll free at (866) 375-7994 between 9 a.m. and 5 p.m. ET Monday through Friday or send an e-mail to email@example.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800