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Acer Recalls Notebook Computers Due to Burn Hazard

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Hazard:
An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Remedy:
Repair
Recall Date:
January 07, 2010
Units:
"About 22,000"

Recall Details

FOR IMMEDIATE RELEASE
January 7, 2010
Release # 10-103
Firm's Recall Hotline: (866) 695-2237

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Certain Acer Aspire-series Notebook Computers

Units: About 22,000

Manufacturer: Acer America Corporation, of San Jose, Calif.

Hazard: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Incidents/Injuries: Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.

Description: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Sold at: ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.

Manufactured in: China

Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com

Picture of Recalled Notebook Computer

Picture of Recalled Notebook Computer

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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