Recall was Originally issued September 29, 2010
Note: The phone number for Craftsman changed on August 25, 2020.
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Recall Details
| FOR IMMEDIATE RELEASE Release #10-356 |
Firm's Recall Hotline: (866) 229-5570 Sears Recall Hotline: (888) 281-5314 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Black & Decker and Craftsman brand cordless electric lawnmowers
Units: About 160,000 (these lawnmowers were previously recalled in September 2002 for a fire hazard, and that recall was expanded in August 2006)
Manufacturer: Black & Decker (U.S.) Inc., of Towson, Md.
Hazard: The lawnmower's motor and blade can unexpectedly turn on after the mower's safety key is removed, posing a laceration hazard to consumers. Removing the safety key is designed to keep this from occurring.
Incidents/Injuries: Black & Decker has received 34 reports of the motor operating after removal of the safety key, including two incidents that resulted in finger lacerations, one requiring stitches.
Description: The recalled cordless electric mowers were sold under both the Black & Decker and Craftsman brand names. The recalled Black & Decker mowers have model number CMM1000 or CMM1000R. All date codes and types are included. The date code and type information are both located on a silver and black label affixed to the rear door of the mower. The Black & Decker mowers have either an orange or green deck with a black motor cover. The Craftsman-brand mowers have model number 900.370520 and include all date codes and types. The model number is located on the silver and black label affixed to the rear door of the mower. The Craftsman-brand mowers have a dark green deck with a black motor cover.
Sold at: Home center, hardware and discount stores and authorized Black & Decker dealers nationwide from September 1995 through December 2006 for about $450. Craftsman-brand mowers were sold at Sears and Orchard Supply Hardware stores nationwide from January 1998 through December 2000 for about $450.
Manufactured in: United States, Canada and Mexico
Remedy: Consumers should stop using the recalled lawnmowers immediately and call Black & Decker or Sears for a free inspection and repair, or a credit towards a new cordless lawnmower. Consumers who had their mowers repaired as a result of the previous recalls should also have their mowers inspected and repaired as part of this recall.
Consumer Contact: For additional information, consumers with Black & Decker mowers should contact Black & Decker toll-free at (866) 229-5570 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.blackanddecker.com. Consumers with Craftsman-brand mowers should call a toll-free number at (800) 659-7026 between hours of 7 a.m. to 7 p.m. CT, Monday through Friday.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled mower decks cannot be secured in the upright or tilted position by the locking pins during maintenance or service, posing a crush hazard.
The recalled snow thrower impeller and auger assembly can continue rotating even after the operator control lever is released, posing a laceration hazard if a user makes contact with the rotating parts inside the housing enclosure at the front of the machine.
The recalled mowers have a push-on connector inside the powerhead that can overheat, posing a fire hazard.
The voltage regulator in the mower’s engine can fail during use or while the product is being stored, causing the engine to overheat, posing fire and burn hazards.
The lithium-ion batteries can overheat, posing fire and burn hazards.
The recalled planter box frame can break, posing an injury hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
