|March 23, 2010
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Niles ZR-6 MultiZone Receivers
Units: About 3,800
Distributor: Niles Audio Corp., of Miami, Fla.
Hazard: A failure in the receiver's internal components can cause connected loudspeakers to overheat and cause a fire, posing a fire hazard to consumers.
Incidents/Injuries: The firm has received reports of three incidents of connected loudspeakers overheating. No injuries have been reported.
Description: This recall involves Niles® ZR-6 MultiZone Receivers. The receivers are black with a blue LCD display on the right side and the Niles logo in white on the front center. The receivers measure 17 inches wide x 3.5 inches high x 15 inches deep. The model number ZR-6 is located on the lower left side of the front panel of the receivers.
Sold at: Audio/video/home theater custom installation professionals nationwide from July 2008 through November 2009 for about $2,000.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled receivers and contact Niles for a free repair kit. The repair kit includes a software update for the receivers. Niles is directly contacting consumers who purchased the recalled receivers.
Consumer Contact: For more information, contact Niles at (800) 667-3991 between 9 a.m. and 6 p.m. ET Monday through Friday, visit the firm's Web site at www.nilesaudio.com/ZR6Info, email the firm at ZR6Info@nilesaudio.com, or write to Niles Audio Corp., Attention: ZR-6 Recall, 12331 SW 130 Street, Miami, Fla. 33186
Front of Receiver
Back of Receiver
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800