August 25, 2009
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Architect Series® and 850 Series® Casement Windows
Units: About 6,500
Manufacturer: Pella Corp., of Pella, Iowa
Hazard: The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Incidents/Injuries: The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Description: This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Sold by: Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Manufactured in: United States
Remedy: Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Consumer Contact: For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800