The firm’s phone number has changed. July 29, 2021
The drain covers in the tubs can entangle a bather's hair in the openings, causing the bather's head to be held under water, which can result in drowning.
About 5,500
For additional information, contact Crane Plumbing toll-free at (866) 876-3632 between 8 a.m. and 6 p.m. ET Monday through Friday or visit the firm's Web site at www.craneplumbing.com.
Recall Details
The bathtubs are acrylic with 6-12 jets. The Crane logo is printed on the whirlpool and/or noted on the air control valve.
Consumers should immediately stop using the recalled tubs. Consumers can contact Crane for additional identification information on affected tubs. Consumers who have the recalled tub have two options:
- Contact Crane directly to arrange for a service agent to perform a free, in-person replacement in their home or facility; or
- Consumers can choose to replace the part themselves and Crane will provide them with a free repair kit and directions.
None reported.
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If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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