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Teknion Recalls to Repair Office Chairs Due to Fall Hazard

  • Recalled office chair
  • Picture of shipping label
  • Picture of bolts on bottom of chair
Name of Product:
Contessa Office Chairs (see photo "A")
Hazard:

The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.

Remedy:
Repair
Recall Date:
December 23, 2008
Units:

About 60,000

Consumer Contact

For more information, contact Teknion toll-free at (866) 943-8550 between 9 a.m. and 5 p.m. ET Monday through Friday or email Contessainquiries@teknion.com.

E-mailPhone

Recall Details

Description:

This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see photo "B" - Shipping Label) which is located on the bottom of the chair seat.

Remedy:

Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame (see Photo "C"). If any of the four bolts are loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.

Incidents/Injuries:

Okamura has received two reports of separation of the chair's seat from the frame. No injuries have been reported.

Sold At:
Authorized Teknion dealers nationwide from January 2004 through June 2008 for between $1,470 and $1,625.
Manufacturer(s):
Okamura Corp., of Japan
Distributor(s):
Teknion LLC, of Toronto, Canada
Manufactured In:
Japan
Recall number:
09-716

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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