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General Electric Recalls Gas Dryers Due to Shock Hazard

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Recall Date:
February 11, 2008

Recall Details

February 11, 2008
Alert #08-542

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: GE Gas Clothes Dryers

Units: About 2,100

Manufacturer: GE Consumer & Industrial, of Louisville, Ky.

Hazard: A short circuit in the dryer's wiring poses a shock hazard to consumers with ungrounded dryers.

Incidents/Injuries: None reported.

Description: The recalled gas dryers are 42 inches tall (back with backsplash) and 27 inches wide, and were sold in white. GE gas dryers model number DWXR463GGWW with serial numbers starting with AM, TL, SL, VL, and ZL are included in this recall. To find the model and serial numbers, open the dryer door and look in the lower right corner, in the area that was covered by the door.

Sold by: Retail stores, and authorized builder distributors nationwide from September 2006 through October 2007 for about $440.

Manufactured in: Canada

Remedy: Consumers should stop using the recalled dryers immediately, unplug the dryer, and contact GE for further instructions and to schedule a free, in-home inspection and repair. GE is directly contacting consumers who purchased the recalled dryers.

Consumer Contact: For additional information, contact GE toll-free at (866) 324-3732 between 8 a.m. and 8 p.m. ET Monday through Friday, and between 8 a.m. and 2 p.m. on Saturday, or visit the firm's Web site at

Firm's Media Contact: Kim Freeman at (502) 452-7819 or

Picture of Recalled Gas Dryer

Picture of Recalled Gas Dryer Door

Picture of Recalled Gas Dryer Label

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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