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GE Recalls to Inspect and Repair Wall Ovens Due to Fire and Burn Hazards

  • Picture of recalled wall oven
  • Picture of recalled wall oven
  • Picture of recalled wall oven
  • Diagrams of recalled wall oven
  • Picture of oven with no repair required
  • Picture of oven with repair required
Name of Product:
GE®, GE Profile™, Monogram® and Kenmore® Wall Ovens
Hazard:

The extreme heat used in the self-clean cycle can escape, if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

Remedy:
Repair
Recall Date:
November 18, 2008
Units:

About 244,000

Consumer Contact

For additional information, contact GE toll-free at (888) 569-1588 between 8 a.m. and 8 p.m. Monday through Friday, and between 9 a.m. and 3 p.m. Saturday ET, or visit the firm's Web site at www.GEAppliances.com.

Recall Details

Description:

This recall involves GE wall ovens sold under the following brand names: GE®, GE Profile™, Monogram® and Kenmore®. The wall ovens were sold in white, black, bisque and stainless steel. The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.

BrandModelSerial Number Begins With
GE/ProfileJCT915, JT912, JT915,
JT952, JT955, JT965,
JT980*, JTP20, JTP25,
JTP28, JTP48, JTP50,
JTP86
TD, VD, ZD

AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF
MonogramZET3058, ZET938,
ZET958
Kenmore (All model
numbers start with 911)
4771, 4775, 4781, 4904,
4905, 4923*
2T, 2V, 2Z

3A, 3D, 3F, 3G, 3H, 3L, 3M, 3R, 3S, 3T, 3V, 3Z
* Lower oven only
Remedy:

Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call GE for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.

Incidents/Injuries:

GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.

Sold At:
Home builders and appliance stores nationwide from October 2002 through December 2004 for between $900 and $3,600.
Manufacturer(s):
GE Consumer & Industrial, of Louisville, Ky.
Manufactured In:
United States
Recall number:
09-046

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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