-
Picture of Recalled Countertop Water Dispenser -
Picture of Recalled Countertop Water Dispenser -
Picture of Recalled Countertop Water Dispenser
The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
About 44,000
For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm's Web site at www.greenwayhp.com.
Recall Details
The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three- or five-gallon water bottles. The model's name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base.
| Model | Serial Number | File Number |
|---|---|---|
| Greenway GWD2630W | Starts with 0606 through 0711 | 218326 |
| Polar PWD2635W | ||
| Vitapur VWD2636W | ||
| Vitapur VWD2636BLK | ||
| Vitapur VWD2636RED |
Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2), or dispensers with no ventilation openings underneath the base are not included in this recall.
Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
Dual Fuel Ranges with a missing cap from the gas test port can cause a gas leak, posing a risk of serious injury or death from fire or explosion hazards.
The recalled refrigerators’ internal electrical components can short circuit and ignite, posing a risk of serious injury or death from fire and burn hazards.
The power cord insulation can be insufficient due to a protective fiberglass sleeve not covering it adequately, posing a risk of shock and/or fire hazard.
The recalled ranges’ front-mounted knobs can be activated accidentally by humans or pets, posing a risk of serious injury from a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
