Skip to main content

Avon Products Recalls Plush Warming Polar Bears Due to Fire and Burn Hazards

  • No image available
Recall Date:
March 27, 2008

Recall Details

March 27, 2008
Alert #08-554
 

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Cozy Warming Polar Bears

Units: About 113,000

Distributor: Avon Products Inc., of New York, N.Y.

Manufacturers: Haiyan Boai Gifts Factory, and Yangzhou Honesty Arts & Crafts Co. Ltd., of China

Hazard: The warming pouch inside the bear can overheat and ignite when heated in a microwave oven, posing a fire and burn hazard to consumers.

Incidents/Injuries: Avon has received 41 reports of the warming polar bear overheating, including six reports of minor burns.

Description: The recalled white plush warming bear has a red hat and brown nose. It is about 17 inches long and comes with a buckwheat-filled pouch that is heated in a microwave oven and is inserted into an opening in the bear's belly. "Avon Products" is printed on a white tag sewn onto the bear.

Sold exclusively by: Avon independent sales representatives and at www.avon.com from July 2007 through February 2008 for about $13 when sold alone, or as part of a gift set that sold for about $100.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled warming bear and return the buckwheat-filled pouch for a full refund. Avon is directly contacting consumers who purchased the warming bear.

Consumer Contact: For additional information, contact Avon toll-free at (877) 217-0916 between 6 a.m. and midnight ET Monday through Saturday, and on Sunday between 12 p.m. and midnight ET, or visit the firm's Web site at www.avon.com

Picture of Recalled Cozy Warming Polar Bears

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product