|FOR IMMEDIATE RELEASE
December 11, 2007
Firm's Recall Hotline: (877) 978-6553
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products and unplug the unit immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Xplory® Baby Strollers
Units: About 2,000
Distributor: Stokke LLC, of Kennesaw, Ga.
Hazard: A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
Incidents/Injuries: The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
Description: Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with grey handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.
Manufactured in: The recalled front wheels were manufactured in China and the strollers were made in Norway.
Sold through: Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.
Remedy: Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.
Note: Some consumers have already received a repair to their stroller or are in the process of receiving replacement wheels. These consumers do not need to contact Stokke again.
Consumer Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.stokkeusa.com
Label with serial number under foot plate
The serial number on the label which is placed under the foot plate
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800