-
Recalled Visual Presenter (sold as Image Presentation Camera by Epson)
Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
About 54,000
For additional information, contact Elmo USA at (877) 275-3566 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.elmousa.com. Epson customers should contact Epson at (800) 444-1498 between 7 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.epson.com.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), ELMO USA Corp. of Plainview, NY, and ELMO Co. Ltd., of Japan, are voluntarily recalling about 54,000 Visual Presenters (sold as Image Presentation Cameras by Epson). Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
Name of Product: Visual Presenters (sold as Image Presentation Cameras by Epson)
Units: About 54,000
Distributor: ELMO USA Corp. of Plainview, NY
Manufacturer: ELMO Co. Ltd., of Japan
Hazard: Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.
Incidents/Injuries: None reported.
Description: Visual presenters capture images to LCD panels, LCD projectors and TV monitors. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel and Tandberg brand names. The presenters were manufactured between December 1993 and December 2003. The manufacturer information is located on the side, rear and bottom of the main body of the following ELMO model numbers, EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, HV-5100XG and Epson model ELPDC02.
Sold by: Elmo dealers, office supply stores and other retailers nationwide from December 1993 to June 2006 for between $2,600 and $9,000.
Manufactured in: Japan
Remedy: Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.
Consumer Contact: For additional information, contact Elmo USA at (877) 275-3566 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.elmousa.com. Epson customers should contact Epson at (800) 444-1498 between 7 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.epson.com.
Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.
None reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The power strips have an ungrounded metal enclosure that poses an electrocution hazard if energized, resulting in serious injury or death.
The lithium-ion batteries installed in the lanterns can overheat, posing a burn hazard to consumers.
The chargers can explode while in use, posing a fire and burn hazard.
The power strips do not contain supplementary overcurrent protection, which creates a risk of fire if the power strips are overloaded. The resulting fire can cause serious injury or death from smoke inhalation and burns.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The recalled toys violate the mandatory standard for toys because the screw used to secure the battery compartment that contains a button cell battery does not remain attached as required. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
