|FOR IMMEDIATE RELEASE
January 5, 2007
|Firm's Recall Hotline: (800) 547-0359
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Family Dollar Stores Recalls Oscillating Ceramic Heater for Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Oscillating Ceramic Heaters
Units: About 35,000 (17,000 with consumers)
Importer: Family Dollar Stores, of Charlotte, N.C.
Hazard: The heaters can overheat and smoke, which could pose a fire hazard to consumers.
Incidents/Injuries: Family Dollar has received three reports of the heaters overheating or smoking. There are no reports of fires and two reports of minor property damage.
Description: The recalled heater is a 1500 watt oscillating ceramic heater. The heater has a white plastic housing with the name "Heat-Wave" in black on its top. A label on the product contains the control number "ETL 3090262."
Sold at: Family Dollar stores nationwide from September 2006 through November 2006 for about $20.
Manufactured in: China
Remedy: Consumers should immediately stop using the heaters and return them to a Family Dollar store for a full refund.
Customer Contact: For additional information, contact Family Dollar at (800) 547-0359 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.familydollar.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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