-
Recalled Rechargeable Battery Pack -
ClearOne Phone Associated with Recalled Rechargeable Battery Packs
These battery packs can short circuit, causing them to overheat and melt the protective plastic covering, posing a burn hazard to consumers.
About 4,200
For additional information, contact ClearOne Communications at (800) 283-5936, select Option #5, between 7 a.m. and 6 p.m. MST, or visit the firm's Web site at www.clearone.com/support.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), ClearOne Communications, of Salt Lake City, Utah, is voluntarily recalling about 4,200 Rechargeable Battery Packs. These battery packs can short circuit, causing them to overheat and melt the protective plastic covering, posing a burn hazard to consumers.
Name of Product: Rechargeable Battery Packs
Units: About 4,200
Importer: ClearOne Communications, of Salt Lake City, Utah
Hazard: These battery packs can short circuit, causing them to overheat and melt the protective plastic covering, posing a burn hazard to consumers.
Incidents/Injuries: ClearOne Communications has received nine reports of incidents with the recalled battery packs. No injuries, fire or property damage have been reported.
Description: The battery is included as a power source for the MAX Wireless Conference Phone Models 910-158-001 and 910-158-070. The model number is located on the product ID label on the underside of the MAX Wireless Conference Phone Pod. The phone is black, six-sided and has a domed speaker in the center. "Clear One Max" is written on the top of the phone. The recalled battery pack is green and is located in the battery compartment on the underside of the Max phone pod. The recall involves the TWD rechargeable nickel metal hydride battery pack with model number TH-AA2200. The battery pack's model number "TH-AA2200," "TWD NI-MH Battery," and "7.2v AA2200mAH" are printed on the side of the battery. The battery pack is also sold separately.
Sold at: ClearOne Communications direct order desk, distributors, and dealers nationwide from April 2005 through December 2005 for between $600 and $1,000 (for the battery and phone) or about $40 (for just the battery when sold separately).
Manufactured in: China
Remedy: Consumers should stop using these phones with recalled battery packs immediately and contact ClearOne Communications for a free replacement battery pack.
Consumer Contact: For additional information, contact ClearOne Communications at (800) 283-5936, select Option #5, between 7 a.m. and 6 p.m. MST, or visit the firm's Web site at www.clearone.com/support.
Consumers should stop using these phones with recalled battery packs immediately and contact ClearOne Communications for a free replacement battery pack.
ClearOne Communications has received nine reports of incidents with the recalled battery packs. No injuries, fire or property damage have been reported.
ClearOne Communications, of Salt Lake City, Utah
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The recalled toys violate the mandatory standard for toys because the screw used to secure the battery compartment that contains a button cell battery does not remain attached as required. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and in some cases smoke or flame and can cause death or serious injury due to fire and burn hazards.
The lithium-ion battery in the power banks and charging stands can overheat, posing fire and burn hazards to consumers.
The button cell and lithium coin batteries are not in child-resistant packaging and do not bear the warning labels required under Reese’s Law. If a child swallows button cell or coin batteries, the ingested batteries can cause serious injuries, including internal chemical burns and death.
The recalled thermal laminators may overheat, posing a burn hazard to consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
