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Recalled Gas Fireplace
Temperatures in the framing header area above these fireplaces can get too high, posing a fire hazard.
About 1,550 units
Contact Heat & Glo at (800) 215-5152 between 8 a.m. and 4 p.m. CT Monday through Friday or see www.heatnglo.com.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Heat & Glo, of Lakeville, Minn., is voluntarily recalling about 1,550 Heat & Glo Twilight II and IIB Gas Fireplaces. Temperatures in the framing header area above these fireplaces can get too high, posing a fire hazard.
Name of Product: Heat & Glo Twilight II and IIB Gas Fireplaces
Units: About 1,550 units
Manufacturer: Heat & Glo, of Lakeville, Minn.
Hazard: Temperatures in the framing header area above these fireplaces can get too high, posing a fire hazard.
Incidents/Injuries: Heat & Glo has received a report of one incident resulting in property damage that may be related to this hazard. No injuries have been reported.
Description: The recall involves the Heat & Glo Twilight II and IIB indoor/outdoor see-through gas fireplaces. The model name, Twilight II or IIB, can be found by looking at the bottom right side of the inside of the control compartment of the inside portion of the fireplace.
Sold by: Fireplace stores and distributors nationwide from July 2005 through April 2006 for about $3,700.
Manufactured In: United States
Remedy: Consumers should stop using these fireplaces until the repair is performed. Homeowners are being contacted by Heat & Glo to schedule an appointment for the free repair. Please contact Heat & Glo at the number below if you have not already been contacted.
Consumer Contact: Contact Heat & Glo at (800) 215-5152 between 8 a.m. and 4 p.m. CT Monday through Friday or see www.heatnglo.com.
Consumers should stop using these fireplaces until the repair is performed. Homeowners are being contacted by Heat & Glo to schedule an appointment for the free repair. Please contact Heat & Glo at the number below if you have not already been contacted.
Heat & Glo has received a report of one incident resulting in property damage that may be related to this hazard. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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