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Recall Details
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July 5, 2006 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Heat & Glo Twilight II and IIB Gas Fireplaces
Units: About 1,550 units
Manufacturer: Heat & Glo, of Lakeville, Minn.
Hazard: Temperatures in the framing header area above these fireplaces can get too high, posing a fire hazard.
Incidents/Injuries: Heat & Glo has received a report of one incident resulting in property damage that may be related to this hazard. No injuries have been reported.
Description: The recall involves the Heat & Glo Twilight II and IIB indoor/outdoor see-through gas fireplaces. The model name, Twilight II or IIB, can be found by looking at the bottom right side of the inside of the control compartment of the inside portion of the fireplace.
Sold by: Fireplace stores and distributors nationwide from July 2005 through April 2006 for about $3,700.
Manufactured In: United States
Remedy: Consumers should stop using these fireplaces until the repair is performed. Homeowners are being contacted by Heat & Glo to schedule an appointment for the free repair. Please contact Heat & Glo at the number below if you have not already been contacted.
Consumer Contact: Contact Heat & Glo at (800) 215-5152 between 8 a.m. and 4 p.m. CT Monday through Friday or see www.heatnglo.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.
The back of the firebox can bow out, posing a fire hazard.
The gas valve in the unit can leak, posing a fire hazard.
Pressure from the ignition of the propane gas can cause the glass to break, posing a laceration hazard.
The main control modules on Kozy Heat-, Ambiance- and Stellar Hearth-brand direct vent fireplaces and inserts can allow gas to be released and buildup in the burner area.
Defective fireplace gas connectors on Lennox and Superior brand fireplaces can leak.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
