Skip to main content

Fitness Quest Gazelle® Freestyle Crosstrainers and Crosstrainer Pro Gliders Recalled for Fall Hazard

  • Recalled Gazelle® Crosstrainer
  • Recalled Gazelle® Crosstrainer Pro Glider
Name of Product:
Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders
Hazard:

The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Remedy:
Repair
Recall Date:
June 07, 2006
Units:

About 154,000

Consumer Contact

For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto www.fitnessquest.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Fitness Quest Inc., of Canton, Ohio, is voluntarily recalling about 154,000 Gazelle Freestyle Cross Trainer and Gazelle Freestyle Cross Trainer Pro Gliders. The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Name of Product: Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders

Units: About 154,000

Manufacturer: Fitness Quest Inc., of Canton, Ohio

Hazard: The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Incidents/Injuries: Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Description: Gazelle® Freestyle Crosstrainer and Crosstrainer Pro exercisers are "glider-style" exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name "Gazelle Freestyle Cross Trainer" or "Gazelle Freestyle Cross Trainer Pro" is printed on the side of each product's frame.

Sold by: The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.

Manufactured In: China and Thailand

Remedy: Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached.

- Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit.

- Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit.

- Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included.

- Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.

Consumer Contact: For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto www.fitnessquest.com.

Remedy:

Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached.

- Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit.

- Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit.

- Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included.

- Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.

Incidents/Injuries:

Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Sold At:
The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.
Manufacturer(s):
Fitness Quest Inc., of Canton, Ohio
Manufactured In:
China and Thailand
Recall number:
06-179

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product