If the lamp drive circuit touches the shield case, the unit is not grounded, and a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.
21
Recall Details
The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected:
SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005,
SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001,
SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004,
SH5229005, SH5239001, SH5239002
Serial numbers are located on the side panel of the unit.
Panasonic has received two reports of the lamp drive circuit contacting the shield case. No injuries have been reported.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.