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CPSC, Nexgrill Industries Announce Recall to Repair Gas Grills Sold Exclusively At Home Depot

  • Image of recalled grill
Name of Product:
Charmglow® Gas Grills
Hazard:

The hose connecting the propane tank with the manifold can run up too close to the firebox. The heat from the firebox can damage the hose, causing it to leak gas. The release of gas creates a fire risk that could cause injury and property damage.

Remedy:
New Instructions
Recall Date:
September 08, 2005
Units:

About 86,000

Consumer Contact

Call Nexgrill toll-free at (888) 568-9888 between 9 a.m. and 5 p.m. PT Monday through Friday, or log on to the company's Web site at http://0036.serorder.com.

Recall Details

Description:

The recalled Charmglow® Gas Grills have a model number of 720-0036-HD-05, which can be found on the back of the grill. The stainless steel grill is designed to be used with propane gas. The name of the grill is located at the left corner of the exterior of the main burner lid. A temperature gauge is located at the center of the main burner lid.

Remedy:

Consumers should stop using the gas grill and contact Nexgrill Customer Service to receive a free, self-installation repair kit.

Incidents/Injuries:

Nexgrill has received five reports of fires involving hoses leaking gas and more than 45 additional reports of incidents involving possible gas leaks.

Sold At:
Home Depot stores nationwide from November 2004 through June 2005 for about $350.
Distributor(s):
Nexgrill Industries Inc., of City of Industry, Calif.
Manufactured In:
China
Recall number:
05-262

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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