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Recall Details
| May 5, 2005 Alert #05-570 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Portable electric heater
Units: About 13,500
Importer: The Holmes Group, Inc. of Milford, Mass.
Retailer: QVC, Inc. of West Chester, Penn.
Hazard: Some heaters have improperly crimped wires which can result in overheating and a potential thermal burn or fire hazard.
Incidents/Injuries: Holmes is aware of 19 reports of heaters overheating, melting or charring along the bottom of the heater, including 13 reports of minor property damage beneath the heater. No injuries have been reported.
Description: The recall involves the Holmes model HCH4305 portable electric heaters sold by QVC as QVC Item No. V19768. The model number and date code is located on the bottom of the heater. Recalled heaters have a date code beginning with "33xx" through "39xx".
Sold by: The recalled heaters were sold exclusively by QVC via the QVC cable television channel from October 2004 through January 2005 for about $33.
Manufactured in: China
Remedy: Consumers should stop using the recalled heater immediately. QVC is directly contacting all known consumers to arrange for a full refund.
Consumer Contact: For more information, contact QVC Customer Service at (800) 367-9444 between 8:00 a.m. and 12:00 midnight ET, any day of the week. 
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The ceramic tower heater’s cord and plug can overheat when in use, posing fire and burn hazards.
A broken motor mount can allow the electric heating element to come in contact with the interior plastic materials and ignite, posing fire and burn hazards.
The portable generators can overheat, posing a fire hazard to consumers.
The screws used to attach the back plate to the heater are too short and allow the back plate to detach when removing the heater from the outlet, posing an electrical shock hazard to the user.
The Whole Room Vortex heater, model VH110, can overheat and cause the units to melt, catch fire and ignite nearby items.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
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