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Image of recalled range
These ranges were manufactured with a design flaw that can cause an electrical arc between the wiring and adjacent gas supply tubes at two locations in the control housing of the range, posing a fire hazard.
About 6,600
Consumers should call the Recall Hotline at (866) 696-7583 between 8 a.m. and 8 p.m. ET Monday through Friday and between 8 a.m. and 2 p.m. ET on Saturdays to see if their range is included in this recall, and to arrange for a free service call. Information on the recall is also included in the Recall Information page at http://GEAppliances.com
Firm's Media Contact: All media calls should be referred to Kim Freeman, GE Consumer & Industrial global public relations manager, at (502) 452-7819 or kim_freeman@ge.com.
Recall Details
The recalled GE Monogram built-in ranges include models ZDP48N6RH1SS, ZDP48L6RH1SS, ZDP48N4GH1SS, ZDP48L4GH1SS, ZDP48N6DH1SS, ZDP48L6DH1SS, ZDP36N4DH1SS, and ZDP36L4DH1SS. The recalled ranges have serial numbers starting with DG, FG, GG, HG, LG, MG, RG, SG, TG, VG, ZG, AH, DH, FH, GH, HH, LH, MH, RH, SH. To find the model and serial number, look underneath the top ledge (also called the "bull nose"), above the range controls. They were manufactured from February 1, 2004 to October 1, 2005.
Customers who have purchased one of these recalled ranges should contact GE to schedule a free, in-home repair. Until the repair is completed, consumers should stop using the griddle on the 36-inch and 48-inch models, and the left front burner on the 48-inch models. The large oven and all other burners can be used.
GE has received reports of six incidents of fire in the control area of these ranges. No injuries or property damage have been reported.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The minifridges’ internal electrical components can short circuit and ignite the surrounding plastic housing, posing fire and burn hazards.
The ice crusher can experience a thermal event and ignite, posing a fire hazard.
The rivets on the handle can come loose, causing the handle to detach, posing a choking hazard for children.
The pressure-cooker lid can be opened before sufficient steam pressure has been released, causing hot contents to escape and posing a risk of burn injuries to consumers.
The oven’s doors can unexpectedly close, posing a burn hazard to consumers.
The heating element can cause sugar to ignite, if a consumer uses the product without the included sugar receptacle, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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