Note: Revised Firm Telephone Contact Number.
The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.
About 750,000
Call BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the BISSELL Web site at www.BISSELL.com
Recall Details
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise
The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models:
PowerLifter® Plus (model number 1620)
PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R)
Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R)
Power Lifter® (model number 1694-3)
Rubbermaid X-tra-Lift™ (model 9E00)
The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.
Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and if necessary, repair.
BISSELL has received six reports of consumers receiving shocks from the unit.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
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