Note: Revised Firm Telephone Contact Number.
FOR IMMEDIATE RELEASE
BISSELL's Recall Hotline:(800) 237-7691
February 11, 2005
Release # 05-106
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: BISSELL upright carpet deep cleaners (model numbers listed below)
Units: About 750,000
Manufacturer: BISSELL Homecare Inc., of Grand Rapids, Mich.
Hazard: The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.
Incidents/Injuries: BISSELL has received six reports of consumers receiving shocks from the unit.
Description: The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models:
PowerLifter® Plus (model number 1620)
PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R)
Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R)
Power Lifter® (model number 1694-3)
Rubbermaid X-tra-Lift (model 9E00)
The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.
Sold at: Major discount, appliance and department stores nationwide from January 2001 through December 2004 for between $100 and $145.
Manufactured in: United States and Mexico.
Remedy: Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and if necessary, repair.
Consumer Contact: Call BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the BISSELL Web site at www.BISSELL.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800