Note: Phone Number, Call Time, Web Site Changes.
FOR IMMEDIATE RELEASE
Robertshaw's Phone Number: (800) 232-9389
September 16, 2005
Release # 05-274
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Robertshaw R110 Series Gas Control Valves
Units: About 178,000
Manufacturer: Robertshaw Controls Co., of Long Beach, Calif.
Hazard: Screws on some water heater valves could break. If this happens, gas could leak from the valve, which poses a risk of gas explosion and fire.
Incidents/Injuries: None reported.
Description: The R110 Gas Control Valves being recalled are installed on natural and liquid propane (LP) gas water heaters. The recalled valves were manufactured between July 25, 2005 and August 14, 2005 with production date codes 5-31 through and including 5-33, although not all valves with these date codes are affected. The recalled valves were installed on the following water heater brands: American Proline, Bradford White, GE, GSW, Hotpoint, Jetglas, John Wood, Lochinvar, Premier Plus, Powerflex, Rheem, Richmond, Ruud, Vanguard, Whirlpool, and U.S. Craftmaster. The model and serial number can be found on the manufacturer's label on the water heater. Electric water heaters are not included.
Sold: Installed on water heaters by gas appliance distributors and retailers, including Home Depot and Lowe's, as well as plumbers and plumbing/heating equipment suppliers. The gas valves also were sold separately through gas appliance service providers. Water heaters sold or serviced prior to July 25, 2005 are not affected.
Assembled in: Mexico
Remedy: Consumers that believe they may have an affected water heater, please click on http://www.icca.invensys.com/robertshaw/recallarchive.htm. Have the model and serial numbers of your water heater ready. For further assistance, please contact Robertshaw. The model and serial numbers can be found on the manufacturer's label on the water heater . Robertshaw will arrange for a free repair or replacement, if necessary. If you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause.
Consumer Contact: Call Robertshaw at (800) 232-9389 between 8:30 a.m. to 5:00 p.m. CT Monday through Friday, or visit the firm's Web site at www.icca.invensys.com/robertshaw/recallarchive.htm to review a list of the appliances with recalled valves and to register for the recall.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800