January 14, 2005
Alert #05-531
 

The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Hewlett-Packard (HP) L2035 Flat Panel Monitor

Units: About 15,000

Manufacturer: Philips PC Peripherals, of Colorado Springs, Colo.

Hazard: A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.

Incidents/Injuries: Philips has received one report of a consumer receiving an electrical shock from one of these monitors. The consumer was not injured.

Description: The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.

Sold by: HP's Web site for business use, and directly to business/corporate accounts. HP and its distributors also resold the monitors to HP's Channel Partners. The recalled monitors were sold by HP from February, 2003 through October, 2004 at retail for about $900.

Manufactured In: China

Remedy: Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.

Consumer Contact: For more information, contact the recall Web site at www.l2035recall.com or the HP L2035 Recall Helpdesk at (800) 254-2280 between 8 a.m and 9 p.m. ET Monday to Friday and between 10 a.m. and 5 p.m. ET Saturday. Consumers also can write to Philips' at North America Quality and Customer Care Manager, Philips PC Peripherals, Holly Sugar Boulevard, 2 North Cascade Ave, Suite 200, Colorado Springs, CO 80903.

picture of recalled Computer Monitor