The firm’s phone number and website for the recall changed on 9/28/2022.
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Diagram of recalled Water Heater Temperature Control
The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
88,000
Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo., is voluntarily recalling about 88,000 LP and Convertible Gas Water Heater Temperature Controls. The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Name of product: LP and Convertible Gas Water Heater Temperature Controls
Units: 88,000
Manufacturer: White-Rodgers, a division of Emerson Electric Co., of St. Louis, Mo.
Hazard: The gas water heater controls can gradually open instead of snapping open to full flow, which can cause soot to build up on the water heater burner, presenting a fire hazard.
Incidents/Injuries: White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
Description: The temperature control is a small metal box located above the access panel door of the gas water heater. A white label with red lettering located on the right side of the control contains one of the following model numbers: 37C55U 658, 37C57U 602, 37C72U 520, 37C72U 546, 37C72U 547, or 37C72U 548, and 37C72U 676. There should be a four- digit metal stamped date code located below the label on the right side of the control. Recalled controls will have date codes 0240 to 0329 (40th week of 2002 to 29th week of 2003). Potentially affected gas water heaters include: AO Smith, Apollo, Crosley, Energysense, Freedom, Intertherm, Kenmore, Maytag, Mission, Myers, Penfield, President, Reliance, Sentry, or State. Beginning serial numbers on these gas water heaters can be checked at www.regcen.com/tempcontrolrecall.
Sold at: Retail distributors and independent servicers have sold and/or installed water heaters with the controls from October 2002 through March 2004.
Manufactured in: Mexico
Remedy: Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control free of charge.
Consumer Contact: Call White-Rodgers Special Project Office at (800) 633-6709 or visit their website at https://climate.emerson.com/en-us/brands/white-rodgers/recall/lpwaterheater.
Contact White-Rodgers to arrange for a qualified service technician to replace the recalled control free of charge.
White-Rodgers has received 12 reports involving soot build-up. Eight of these reports included minor fire damage.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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