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CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

  • Recalled TrojanUVMax® Water Disinfection System
  • Recalled UV lamp and steel chamber
  • Recalled wiring harness and lamp pins
Name of Product:
TrojanUVMax® Water Disinfection System
Hazard:

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Remedy:
Replace
Repair
Recall Date:
April 28, 2004
Units:

About 3,900 sold in the U.S. (About 12,500 sold worldwide)

Consumer Contact

Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Trojan Technologies Inc., of London, Ontario, Canada, is voluntarily recalling about 3,900 (sold in the U.S.) TrojanUVMax Water Disinfection Systems. Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Name of product: TrojanUVMax® Water Disinfection System

Units: About 3,900 sold in the U.S. (About 12,500 sold worldwide)

Manufacturer: Trojan Technologies Inc., of London, Ontario, Canada

Hazard: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Incidents/Injuries: Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.

Description: The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Sold at: Water treatment dealers, plumbing stores and through direct- sales from plumbers from August 2000 through April 2004 for between $500 and $1,500.

Remedy: Contact Trojan Technologies to arrange a free lamp repair or replacement.

Consumer Contact: Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.

Remedy:

Contact Trojan Technologies to arrange a free lamp repair or replacement.

Incidents/Injuries:

Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.

Sold At:
Water treatment dealers, plumbing stores and through direct- sales from plumbers from August 2000 through April 2004 for between $500 and $1,500.
Manufacturer(s):
Trojan Technologies Inc., of London, Ontario, Canada
Manufactured In:
The lamps were manufactured in the U.S. and the system is assembled in Canada.
Recall number:
04-129

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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