Note: Phone Number Change.
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Recalled Turbo Tiger Power Washer
These electric pressure washers do not have a ground fault circuit interrupter (GFCI) on the power cord, which poses a serious electrocution hazard if the unit comes into contact with water.
1,000
Call Tristar customer service at 973-287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Tristar Products Inc., of Fairfield, N.J. is voluntarily recalling 1,000 Turbo Tiger Power Washers. These electric pressure washers do not have a ground fault circuit interrupter (GFCI) on the power cord, which poses a serious electrocution hazard if the unit comes into contact with water.
Name of Product: Turbo Tiger Power Washer
Units: 1,000
Importer: Tristar Products Inc., of Fairfield, N.J.
Manufacturer: Zhejiang Anlu Cleaning Machinery Co. Ltd., of China
Hazard: These electric pressure washers do not have a ground fault circuit interrupter (GFCI) on the power cord, which poses a serious electrocution hazard if the unit comes into contact with water.
Incidents/Injuries: None
Description: The recalled electric pressure washers are yellow with a black three-prong power cord. A label on the front reads "Turbo Tiger Power Washer."
Sold by: Tristar Products Inc. through direct-response television commercials shown nationwide, as well as on Tristar's website www.tvinventions.com. They were sold between June 2002 and June 2003 for about $190, including shipping and handling. Turbo Tiger units sold through The Home Shopping Network or other sources that already have a GFCI at the end of the power cord are not included in this recall.
Remedy: Consumers should stop using the electric pressure washers immediately. Tristar will send consumers a portable GFCI that can be attached to the end of the power cord, which will provide consumers with shock protection. If you purchased your pressure washer from a pre-recorded television commercial or www.tvinventions.com and you have not received the portable GFCI, please contact Tristar to receive a GFCI.
Consumer Contact: Call Tristar customer service at 973-287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv.
Consumers should stop using the electric pressure washers immediately. Tristar will send consumers a portable GFCI that can be attached to the end of the power cord, which will provide consumers with shock protection. If you purchased your pressure washer from a pre-recorded television commercial or www.tvinventions.com and you have not received the portable GFCI, please contact Tristar to receive a GFCI.
None
Tristar Products Inc., of Fairfield, N.J.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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