Note: Remedy, Contact and Firm's Hotline and Web Site Changes.
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Recall Details
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FOR IMMEDIATE RELEASE |
Firm's Hotline: (800) 395-5594 |
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November 26, 2004 |
P & G Media Contacts: Marie-Laure Salvado, (513) 983-7643 or Terry Loftus, (513) 983-9736 |
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Release # 05-057 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Sweep+Vac by Swiffer Vacuum Cleaner.
Units: About 175,000
Distributor: Procter & Gamble Company (P&G), of Cincinnati, Ohio.
Hazard: In some cases, when the vacuum cleaner is left in the "on" position, the rotor can lock up and cause the unit to overheat. This poses a smoke and fire hazard.
Incidents/Injuries: Procter & Gamble has received 14 complaints of the Sweep+Vac overheating, including one report of a fire with minor property damage. No injuries have been reported.
Description: The recalled Sweep+Vac by Swiffer is a battery-operated, upright vacuum cleaner used to vacuum floors. The vacuum cleaner stands about 4-feet-tall and has a green base and silver pole. The name "Swiffer" is printed across the front of the base in white letters. UPC numbers included in this recall are 37000-46522 and 37000-02553. The UPC numbers are printed on the product's packaging.
No other Swiffer products are involved.
Sold at: Retail and grocery stores nationwide from September 2004 through November 2004 for about $30.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and disconnect the Sweep+Vac by removing the top section of the pole. To disconnect the vacuum cleaner, press the small green button on the pole, about 12 inches below the handle, then pull the handle straight out. This eliminates any possibility of the unit overheating. Consumers should contact Procter & Gamble for more information on returning the product to receive a free replacement coupon. Disassembly Instructions (pdf).
Consumer Contact: Consumers should contact (800) 395-5594 daily between 9 a.m. and 6 p.m. ET or visit www.swiffer.com to receive shipping materials to return the Sweep+Vac unit to Procter & Gamble and receive a free replacement coupon. 
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
The aluminum wand used with Shark brand Rotator Powered Lift-Away series upright vacuums can disconnect from the vacuum cleaner's handle and remain energized.
The interior fan of the Turbo Tool accessory can break and eject from the housing.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
