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Recall Details
| FOR IMMEDIATE RELEASE October 30, 2003 Alert #04-508 |
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC.
Name of Product: Fire Alarm Control Panel
Units: 6,000
Manufacturer: Notifier, of Northford, Conn.
Hazard: A software problem can result in system devices unexpectedly changing their Type ID, making them appear to be photo detectors. This condition should result in several trouble signals. If the problem is not corrected, the system will not operate as programmed and will not provide the expected level of protection.
Incidents/Injuries: Notifier has received eight reports of trouble signals alarming. In each case the problem was identified and corrected. No injuries have been reported.
Description: The fire alarm control panel includes the central processing unit (CPU-2020 and CPU-2) and Display Interface Assembly (DIA-2020 and DIA-2) components of Notifier model AM2020 and AFP1010 fire alarm control panels with date codes from 0100 to 2003 and firmware version 3.0 and 3.01. The date codes appear on the back outer edge of the PC boards.
Sold At: Notifier distributors nationwide from January 2000 through May 2002. The list price for the CPU and DIA combination for the model AM2020 is about $6,400, and the list price for the CPU and DIA combination for the model AFP1010 is about $3,370.
Manufactured In: United States
Remedy: Notifier will provide an upgraded CPU firmware set for each AM2020 and AFP1010 panel at no charge.
Consumer Contact: Distributors should contact their Notifier customer service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET, Monday through Friday to receive the firmware upgrade.
Media Contact: Leslie Craddock, (203) 484-7161.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
The smoke alarm and the combination smoke/carbon monoxide (CO) alarm can fail to alert consumers to a fire.
The smoke alarms can have a misaligned internal switch causing the alarms to not activate properly, posing a risk of failure to alert consumers to a fire.
The photoelectric smoke sensor can malfunction and cause the fire alarm system to fail to alert occupants in commercial buildings of a fire.
A yellow cap left on during the manufacturing process can cover one of the two smoke sensors and compromise the smoke alarm’s ability to detect smoke, posing a risk of consumers not being alerted to a fire in their home.
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
