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Recalled Euroflex Monster 55 Multi-surface Steam Cleaner
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
About 22,000
Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Euroflex Americas Inc., of New York, N.Y. is voluntarily recalling about 22,000 Multi-Surface Steam Cleaners with Attachments. Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Name of Product: Multi-Surface Steam Cleaner with Attachments
Units: About 22,000
Manufacturer: Euroflex Americas Inc., of New York, N.Y.
Hazard: Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Incidents/Injuries: 22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.
Description: Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
Sold at: QVC television nationwide from February 2004 to March 2004 at $69.
Manufactured In: Italy
Remedy: Repair kits are being provided by QVC to the consumer.
Consumer Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Repair kits are being provided by QVC to the consumer.
22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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