FOR IMMEDIATE RELEASE
July 6, 2004
The following product safety recall was conducted voluntarily by the firms in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Multi-Surface Steam Cleaner with Attachments
Units: About 22,000
Manufacturer: Euroflex Americas Inc., of New York, N.Y.
Hazard: Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Incidents/Injuries: 22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.
Description: Euroflex Monster 55 - 1600 Watt Multisurface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
Sold at: QVC television nationwide from February 2004 to March 2004 at $69.
Manufactured In: Italy
Remedy: Repair kits are being provided by QVC to the consumer.
Consumer Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800