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CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

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Recall Date:
July 01, 2004

Recall Details

FOR IMMEDIATE RELEASE

July 1, 2004

Alert #04-560

 

The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC.

Name of Product: Power adapters for notebook computers

Units: About 28,000 units

Manufacturer/Importer: Dell Inc., of Round Rock, Texas

Hazard: Using power cords not intended for these adapters can pose a shock hazard.

Incidents/Injuries: None reported.

Description: Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.

Sold at: Dell's Web site, through their mail order catalogs, and by phone order from December 2003 through May 2004 between $90 and $110.

Manufactured in: China

Remedy: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Consumer Contact: Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's web site at www.support.dell.com

picture of Recalled Power Adapter

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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