|FOR IMMEDIATE RELEASE
May 28, 2003
Release # 03-134
|Starbucks' Customer Relations: (800) 235-2883
CPSC Media Contact: Kim Dulic, (301) 504-7908
Starbucks Media Contact: Audrey Lincoff, (206) 318-5013 or firstname.lastname@example.org
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Starbucks Coffee Co., of Seattle, Wash., is voluntarily recalling approximately 38,000 plastic Bearista™ Bear tumbler cups. When the flexible straw on the cups is chewed, small pieces of plastic can detach, posing a choking hazard to young children.
Starbucks has received two reports of pieces of the straws becoming detached in the children's mouths. No injuries have been reported; however, in one instance, a child reportedly began to choke on a detached piece of the straw and the Heimlich Maneuver was administered by the parent to remove the small piece.
The tumbler cup is constructed of translucent plastic in the shape of a bear with the words "Bearista™ Bear" printed on the front. The cup was sold in both blue and green. The cup has a screw-on lid in the shape of a bear's head, from which a soft, flexible straw protrudes. The product's lid can rotate such that the straw attachment can be bent (closed) to prevent liquid from leaking out.
Starbucks stores in the United States, Canada and Taiwan sold the recalled cups from April 2003 through May 2003 for approximately $7 (U.S.).
Parents and caregivers should stop young children from using these cups immediately, and return the cups to any Starbucks location for a refund and a free beverage of any size. For more information, consumers should contact Starbucks Customer Relations at (800) 235-2883 between 9 a.m. and 6 p.m. ET any day, or visit the company's Web site at Starbucks.com or Starbuckscollectibles.com for more information. Consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800