FOR IMMEDIATE RELEASE
July 9, 2003
Name of Product: Sleep Number Beds
Manufacturer: Select Comfort Corporation, of Minneapolis, Minn.
Hazard: When exposed to severely cold temperatures and impact, such as may occur during shipping, the power cord insulation on the electric air pump can crack, creating a short-circuit or exposing live electrical wires and presenting a shock or electrocution hazard.
INCIDENTS/INJURIES: Select Comfort has received two reports of cords cracking. No injuries or property damage have been reported.
Description: This program includes all Sleep Number® Beds by Select Comfort sold from November 2002 through March 15, 2003 that were shipped through or to cold weather locations.
Sold: Directly through Select Comfort as well as certain specialty mattress retailers and QVC nationwide from November 2002 through March 15, 2003 for between $500 and $3,300 per bed set.
Manufactured in: United States
Remedy: Select Comfort is contacting all registered owners and will provide a replacement air pump at no charge to consumers whose cords exhibit damage to the wire insulation. Consumers should unplug the pump from the electrical outlet before inspecting the power cord. The bed can continue to be used even if the pump has to be replaced, but the pump should remain unplugged if the wire insulation shows any sign of cracking.
WHAT TO DO: Call Select Comfort at (800) 326-3541 between 7 a.m. to 10 p.m. CT Monday through Friday and 10 a.m. to 5:30 p.m. CT Saturday and Sunday. Questions can also be e-mailed to Select Comfort at email@example.com.
Media Contact: Mark Kimball, Select Comfort, at (763) 551-7000
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800