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CPSC, E-filliate Inc. Announce Recall of Extension Cords

  • Recalled Ziotek single-receptacle extension cord
  • Recalled Ziotek double-receptacle extension cord
  • The letters "MSL" are imprinted on the recalled cord's three-pronged plug.
Name of Product:
Ziotek brand extension cords
Hazard:

The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

Remedy:
Refund
Replace
Recall Date:
May 16, 2002
Units:

About 30,000

Consumer Contact

Consumers may call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday. Consumers can visit www.cyberguys.com for information.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), E-filliate Inc., of Rancho Cordova, Calif., is voluntarily recalling about 30,000 extension cords. The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

E-filliate has received one report of reverse polarity, though no one has been injured.

The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China.

"Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide from January 2002 through March 2002 for between $2 and $3.

Consumers should unplug the cords immediately and call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday to receive a prepaid shipping label to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product. Consumers can visit www.cyberguys.com for information.

Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.

Remedy:

Consumers should unplug the cords immediately and call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday to receive a prepaid shipping label to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.

Incidents/Injuries:

E-filliate has received one report of reverse polarity, though no one has been injured.

Sold At:
Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide from January 2002 through March 2002 for between $2 and $3.
Manufactured In:
China
Recall number:
02-162

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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