Skip to main content
Freedom 250
Countdown to America's 250th Anniversary: / Happy 250th Anniversary, America!

CPSC, Computer Distributors Announce Recall of Batteries for Notebook Computers

  • Recalled battery (side view with label)
  • Recalled battery (top view)
Name of Product:
Batteries for Notebook Computers
Hazard:

These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire.

Remedy:
Replace
Recall Date:
November 13, 2001
Units:

About 13,000

Consumer Contact

Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 between 8 a.m. and 8 p.m. CT Monday through Friday.

Recall Details

Description:

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Bizcom Electronics Inc., of Milpitas, Calif., Sceptre Technologies Inc., of City of Industry, Calif., and Systemax Inc. of Port Washington, N.Y., are voluntarily recalling about 13,000 batteries sold with notebook-style personal computers and individually. These batteries can overcharge during re-charging, causing them to overheat, smoke and possibly catch fire. 

The firms have received two reports of minor property damage from the batteries overheating, smoking or catching fire in notebook computers sold to consumers. No injuries have been reported. 

The recalled batteries were sold individually and with notebook computers under the following brand names and model numbers: 

 

Brand:Model Numbers:
ARMTS30W2 and N38W2
ChemUSAChemBook 3015E
HyperDataMediaGo 2320
JettaJetbook 9120
MPCMPC Nomand 1500
PC-ClubENP-325W2
SceptreSoundx 6600 and 6900
SystemaxSW-14, SW-15 and Ultra
TTX9200


"RECHARGEABLE BATTERY" is printed on the top of the batteries. A label on the side of the recalled battery contains two sets of numbers. The first set must be "00." The second set must be either "99" or a number less than 52. Also, the letter "P" must be printed at the end of the first line on the label. "MADE IN JAPAN" also is written on the label. 

The firms listed in the chart sold these notebook computers (and individual batteries) nationwide primarily by mail order and on their web sites from October 1999 through October 2001 for between $1,800 to $2,500. 

Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 between 8 a.m. and 8 p.m. CT Monday through Friday, or go to the firm's recall web site at www.regcen.com to order a free replacement battery.

Remedy:

Consumers should stop using these rechargeable batteries immediately and call (877) 475-3425 between 8 a.m. and 8 p.m. CT Monday through Friday to order a free replacement battery.

Incidents/Injuries:

The firms have received two reports of minor property damage from the batteries overheating, smoking or catching fire in notebook computers sold to consumers. No injuries have been reported.

Sold At:
The firms listed in the chart sold these notebook computers (and individual batteries) nationwide primarily by mail order and on their web sites from October 1999 through October 2001 for between $1,800 to $2,500.
Manufactured In:
Japan
Recall number:
02-037

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product