|FOR IMMEDIATE RELEASE
October 4, 2001
Release # 02-002
|CONTACT: Compaq Hotline: (888) 302-7689
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Compaq Computer Corp., of Houston, Texas, is voluntarily recalling for replacement about 594,000 AC adapters* used with certain Compaq notebook computers in the U.S. This is part of a worldwide recall of more than 1.4 million AC adapters. These AC adapters can overheat, posing a fire hazard.
Compaq has received five reports of fire that were contained to the cases of the AC adapters. No injuries were reported.
This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers:
|Armada M300||Armada 3500|
|Armada M700||Armada E500s|
|Armada E500||Prosignia 170|
|Armada V300||Prosignia 190|
|Armada 100s||Armada 110|
Compaq distributors sold computers with these AC adapters and the individual AC adapters from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter. For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com.
*Recall does not include power cord.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800