October 4, 2001
Release # 02-002
CONTACT: Compaq Hotline: (888) 302-7689


WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Compaq Computer Corp., of Houston, Texas, is voluntarily recalling for replacement about 594,000 AC adapters* used with certain Compaq notebook computers in the U.S. This is part of a worldwide recall of more than 1.4 million AC adapters. These AC adapters can overheat, posing a fire hazard.

Compaq has received five reports of fire that were contained to the cases of the AC adapters. No injuries were reported.

This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers:

Armada M300 Armada 3500
Armada M700 Armada E500s
Armada E500 Prosignia 170
Armada V300 Prosignia 190
Armada 100s Armada 110
Notebook 100  

Compaq distributors sold computers with these AC adapters and the individual AC adapters from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter. For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at

*Recall does not include power cord.

Picture of Recalled Adapter