|FOR IMMEDIATE RELEASE
October 18, 2001
Release # 02-020
|Water Heater Hotline: (800) 999-9515
CPSC Media Contact: Ken Giles, (301) 504-7052
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the American Water Heater Co., of Johnson City, Tenn., is voluntarily recalling about 16,000 gas-fired water heaters to replace the gas burners. The burners could produce excess carbon monoxide (CO), posing a risk of CO poisoning to consumers.
CPSC and the American Water Heater Co. have not received any reports of injuries or incidents relating to these water heaters. This recall is being conducted to prevent the possibility of injuries. The firm discovered the problem with the burners on these water heaters during routine testing.
Only natural gas water heaters sold under the following brand names are included in the recall: American Proline, Envirotemp, Mor-Flo, Powerflex, Premier Plus and US Craftmaster. The serial number, located on the data plate on the front of the water heater, starts with 0124 through 0127. The water heaters were sold in both short and tall profiles, and have 30, 40, 50 and 75 gallon capacities. Other model water heaters sold by the American Water Heater Co. are not included in this recall.
Home center stores and contractors sold and installed these water heaters nationwide from June 2001 through September 2001 for between $200 and $500.
Consumers should contact the American Water Heater Co. immediately to arrange for a free repair. Contact the firm at (800) 999-9515 between 8 a.m. and 8 p.m. ET Monday through Friday, or between 9 a.m. and 6 p.m. ET on Saturday. Consumers also can reach the firm by fax at (800) 999- 5210 or by email at firstname.lastname@example.org.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800