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CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners

  • Recalled Bissel PowerClean™ and PureAir™ vacuum cleaners
  • Diagram of recalled Bissel vacuum cleaner
  • Location of model number on recalled Bissel vacuum cleaner
Name of Product:
Bissel PowerClean™ and PureAir™ vacuum cleaners
Hazard:

The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.

Remedy:
Repair
Recall Date:
April 04, 2000
Units:

About 207,000

Consumer Contact

For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BISSELL® Homecare Inc. of Grand Rapids, Mich., is recalling about 207,000 PowerClean™ and PureAir™ upright vacuum cleaners. The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.

 

BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.

 

The recall includes one model of the BISSELL PowerClean™ vacuum and three models of the BISSELL® PureAir™ vacuum cleaners. The PowerClean™ vacuum has model number 3540-1 and is black. The PureAir™ vacuum has model number 3540-2 and is blue. The PureAir™ Deluxe vacuum has model number 3541, and is purple. The PureAir™ Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.

 

Major discount, appliance and department stores sold these vacuum cleaners nationwide from July 1998 through March 2000 for between $89 and $159.

 

Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers. For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their website at http://www.bissell.com/recall/recall_press_release.htm.

Remedy:

Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers.

Incidents/Injuries:

BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.

Sold At:
Major discount, appliance and department stores sold these vacuum cleaners nationwide from July 1998 through March 2000 for between $89 and $159.
Recall number:
00-089

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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