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Recall Details
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FOR IMMEDIATE RELEASE April 4, 2000 Release # 00-089 |
Company Phone Number: (888) 445-6688 BISSEL Contact: Ann Lamb, (616) 735-1458 |
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BISSELL® Homecare Inc. of Grand Rapids, Mich., is recalling about 207,000 PowerCleanTM and PureAirTM upright vacuum cleaners. The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.
BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.
The recall includes one model of the BISSELL PowerCleanTM vacuum and three models of the BISSELL® PureAirTM vacuum cleaners. The PowerCleanTM vacuum has model number 3540-1 and is black. The PureAirTM vacuum has model number 3540-2 and is blue. The PureAirTM Deluxe vacuum has model number 3541, and is purple. The PureAirTM Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.
Major discount, appliance and department stores sold these vacuum cleaners nationwide from July 1998 through March 2000 for between $89 and $159.
Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers. For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their web site at http://www.bissell.com/recall/recall_press_release.htm.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.
The vacuum's electric cord plug prong can detach and remain in the electrical outlet when the vacuum is unplugged. The detached prong can pose an electrical shock hazard if it remains connected with the electrical outlet.
The aluminum wand used with Shark brand Rotator Powered Lift-Away series upright vacuums can disconnect from the vacuum cleaner's handle and remain energized.
The interior fan of the Turbo Tool accessory can break and eject from the housing.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
