|FOR IMMEDIATE RELEASE
May 26, 1999
Release # 99-117b
Company Phone Number: (800) 377-7655
PRODUCT: Polk Audio Stereo Speakers - Polk Audio Inc., of Baltimore, Md., is recalling the mounting brackets that came with Polk M1, M2, AW/M2 (outdoor), RM5300 and RM5400 speakers. About 97,000 of these speakers were sold with this type of bracket. The model number and "polk audio" are written on the front of the speakers. They are about 10 inches high and either black or white. If there is a blue dot near the serial number on the back of the speaker, it is not included in this recall. Various stereo specialty stores sold these speakers nationwide from May 1996 through April 1998 for between $150 to $200 a pair. The RM5300 and RM5400 were sold as part of a home theater system that sold for as much as $1,099.
PROBLEM: These wall-mounted speakers can have an insufficient amount of adhesive used in assembling the speaker's wall mounting bracket. They can fall off the wall, possibly hitting consumers.
INCIDENTS/INJURIES: Polk Audio has received 55 reports of bracket failures, resulting in 18 speakers falling. One consumer was hit on the arm by a falling speaker. There have been no serious injuries reported.
WHAT TO DO: Consumers should call Polk Audio Customer Service at (800) 377-7655 from 9 a.m to 6 p.m. EDT Monday through Friday to see if their mounting brackets are included in this recall and to receive replacement brackets if necessary.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800