Skip to main content

CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems

  • No image available
Recall Date:
October 01, 1998

Recall Details


Company Phone Number: (888) 744-5477

October 1, 1998


Release # 99-001


WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Philips Consumer Electronics Company, of Atlanta, Ga., is recalling 25,500 Philips Magnavox home audio theatre systems for free repair. The system's speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers. Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported.

Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers.

Major national superstores and departmentstores, such as Best Buy, Kmart, Lowes, Montgomery Ward, Service Merchandise and Walmart, sold the Model MX920 systems nationwide from June of 1997 through August 1998 for about $350.

Consumers should stop using the systems immediately and call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday for instructions on receiving the free repair. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.


Philips Magnavox Home Audio Theatre System

Choose Your Recall Emails Get Notified About Each Recall via Email.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Report an unsafe product