Skip to main content

CPSC and So's U.S.A. Company Announce Recall of "Wood Lock Medicated Balm"

  • Wood Lock Medicated Balm
Name of Product:
Wood Lock Medicated Balm
Hazard:

The product, containing more than five percent of methyl salicylate, does not have the required child resistant packaging. Methyl Salicylate can poison young children if ingested, seriously injuring or killing them.

Remedy:
Refund
Recall Date:
November 19, 1996
Units:

170,000 Bottles

Consumer Contact

For more information, consumers should call So's toll-free at (888) 221-3496 from 9 a.m. to 5 p.m PST.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), So's U.S.A. Company Inc. of Los Angeles is voluntarily recalling over 170,000 bottles of Wood Lock Medicated Balm, imported from China. The product, containing more than five percent of methyl salicylate, does not have the required child resistant packaging. Methyl Salicylate can poison young children if ingested, seriously injuring or killing them.

CPSC and So's are not aware of any injuries involving this product. This recall is being conducted to prevent the possibility of injury.

Consumers use the medicated balm, packaged in .85- and 1.7-fluid-ounce glass bottles with black plastic caps, to relieve muscle aches and pains. A label on the bottle reads in part, "WOOD LOCK Medicated Balm," with Chinese characters and a photo of a man's face in the center

Drug stores, health food stores, Chinese groceries, and health stores sold the balm in California and Oregon from 1994 through July 1996 for approximately $2.30 for the .85-oz. bottle and $3.45 for the 1.7-oz. bottle.

Consumers should return the balm to the store where purchased for a full refund. For more information, consumers should call So's toll-free at (888) 221-3496 from 9 a.m. to 5 p.m PST.

The Food and Drug Administration referred this matter to CPSC.

Remedy:

Consumers should return the balm to the store where purchased for a full refund.

Incidents/Injuries:

CPSC and So's are not aware of any injuries involving this product. This recall is being conducted to prevent the possibility of injury.

Sold At:
Drug stores, health food stores, Chinese groceries, and health stores sold the balm in California and Oregon from 1994 through July 1996 for approximately $2.30 for the .85-oz. bottle and $3.45 for the 1.7-oz. bottle.
Recall number:
97-023

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product