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Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

  • Recalled Spider Climb vertical playground climber with multi-level platforms
Name of Product:
Spider Climb playground climbers

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Recall Date:
October 18, 2019
About 200
Consumer Contact

Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at and click on “Recall Alert” for more information.

Recall Details


This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald’s Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.


Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms. 


There have been 37 incidents resulting in 34 reports of injuries.

Sold At

Exclusively to and installed at about 200 McDonald’s Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.


Soft Play LLC, of Huntersville, N.C.

Manufactured In:
United States
Recall number:
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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