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HON Recalls Office Chairs Due to Fall Hazard

  • Recalled HON office chair
Name of Product:
HON Office Chairs

 The chair’s back can break, posing fall and injury hazards to the user. 

Recall Date:
June 17, 2020
About 13,400
Consumer Contact

The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at or online at and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at, or online at and click on recall notice for more information.

Recall Details


This recall involves HON’s Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer’s name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels.  HON or Maxon is printed on a label underneath the seat.


Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.


HON has received reports of 11 chair backs breaking including two reports of minor injuries.

Sold At:
HON or Maxon dealers nationwide as well as online stores including and from February 2019 through February 2020 for between $135 and $250.
The HON Company LLC, of Muscatine, Iowa
Manufactured In:
United States
Recall number:
Fast Track Recall

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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