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Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)

  • Representative photo of the Levolor cellular shade
  • Recalled Levolor cellular shade permanent cord connector
Name of Product:
Levolor Two-Corded Custom Cellular Shades
Hazard:

The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.  

Remedy:
Repair
Recall Date:
July 11, 2019
Units:
About 30,000
Consumer Contact

Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information.

Recall Details

Description:

This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles:

  • Bottom up single cell products (60 inches or less in width)
  • Bottom up double cell products (44 inches or less in width)
  • Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width)
  • Various custom cellular configurations of specialty shapes

The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.

Remedy:

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly.

Incidents/Injuries:

None reported.

Sold At

Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125.

Manufactured In:
Mexico
Importer(s):

Levolor Inc., of Atlanta, Ga.

Recall number:
19-761
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
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SaferProducts.gov