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Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)

  • Recalled Hustler FasTrak series zero-turn mower
  • Recalled Hustler FasTrak SDX series zero-turn mower
  • Recalled BigDog Stout MP series zero-turn mower
  • Recalled BigDog Stout series zero-turn mower
Name of Product:
Zero turn lawn mowers
Hazard:

A wire tie underneath the seat could damage the fuel line, posing a fire hazard.

Remedy:
Repair
Recall Date:
May 30, 2019
Units:
About 5,400
Consumer Contact

Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.

Recall Details

Description:

This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225.

 

Model Name Model Number
BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX
BigDog Stout MP 937680, 937698, 937706
Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE
Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE
Remedy:

Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

Incidents/Injuries:

None reported

Sold At
Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
Manufacturer(s):
Excel Industries Inc., of Hesston, Kan.
Manufactured In:
U.S.
Recall number:
19-748
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov