Recalled Hustler FasTrak series zero-turn mower
Recalled Hustler FasTrak SDX series zero-turn mower
Recalled BigDog Stout MP series zero-turn mower
Recalled BigDog Stout series zero-turn mower
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.
Recall Details
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225.
|
Model Name |
Model Number |
|
BigDog Stout |
937615, 937623, 937631, 937649EX, 937656EX, 937664EX |
|
BigDog Stout MP |
937680, 937698, 937706 |
|
Hustler FasTrak |
938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE |
|
Hustler FasTrak SDX |
938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE |
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
None reported
Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
Excel Industries Inc., of Hesston, Kan.
Related Recalls
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800